Instructions for setting up an IMAP account for your email on your phone and in outlook or another interface:


  • Open Outlook
  • Go to TOOLS and click ACCOUNT SETTINGS
Tools Account
  • Click NEWSelect Microsoft Exchange, POP3, IMAP, or HTTPYour Name – is the name that will appear in the SENDER FROM in people’s email accountsEmail Address – enter your email addressPasswordYou may see a security alert where the security certificate is not trusted.  It may then say “Do you want to proceed?” – CLICK YES.It should automatically set it up from here with auto-discovery in Outlook 2007 and above.
  • If the system doesn’t automatically set up for you, you might have to MANUALLY CONFIGURE server settings, this is what you need to enter:
Internet Email
  • Your Name:Email Address:Account Type: IMAPIncoming Mail Server: Mail Server (SMTP): your full email addressPassword:
  • Then click MORE SETTINGS (found in the bottom right corner usually)
  • There are 5 tabs – General | Folders | Outgoing Server | Connection | Advanced
Outgoing Server
  • Go to ADVANCED tab
  • If these settings do not work, change the following:INCOMING IMAP port setting to: 143OUTGOING server SMTP setting to: 587Authentication is required – please refer to the OUTGOING SERVER tab instructions above to ensure this is checked.
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Setting Up Email

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Setting up Email

Setting Up Your Email

We have created an article in PDF format that you can download print and have offline to take from machine to machine to install your email addresses.  If you need any help or need an onsite visit please do not hesitate to contact us and we can arrange a convenient […]
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Setting Up Your IMAP Account Within Your GMAIL Account

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Adding an Email Account to Outlook 2016

Click on FILE (top left corner). Click ADD ACCOUNT Enter the email address. Everything should get set up nicely from there with prompts to enter your password and you are gold. If it appears to be cycling there could be a popup window waiting for action.  This popup window will […]